PNCH: system_pin_change

webhook

system_pin_change

A staged PIN change was successful. This event is triggered when Commit Card PIN Change is successful as well as when the PIN is changed by other methods.

Trigger — The PIN change is successful.
Processes — These processes contain the event trigger:
- IVR (automated phone system)
- Customer Service Tool
- Direct render PIN-change method
- Direct POST PIN-change method

Payload

balance_id

string

The balance ID, also called the galileo_account_number. Legacy field: account_id.

cad

string

System-generated card ID, which has a 1:1 relationship with the PAN. Legacy field: card_id.

event_ts

string

Timestamp when the message was ingested by SoFi Tech Solutions (Mountain Standard Time). Format: "YYYY-MM-DD hh:mm:ss MST". Legacy fields: timestamp, tran_timestamp.

external_account_id

string

User-supplied identifier to link to an external system.

external_customer_id

string

Identifier used to associate multiple accounts under the same customer. This identifier is supplied by the provider, not SoFi Tech Solutions.

method

string

Event category. Indicates the type of event.

msg_event_id

string

Unique system-generated identifier for this message.

msg_id

string

The four-letter code to identify this event.

prod_id

string

The product ID of the account.

prog_id

string

The program ID of the account.

type

string

The name of this event: "system_pin_change"