/claim/reopenRequest

post

https://{corename}.gft-dispute-api.{env}.gpsrv.com/gft-dispute-api/1.0/claim/reopenRequest

Use this endpoint to request a claim to be reopened

Body Params

providerId

int32

required

Your unique provider identifier from SoFi Tech Solutions.
Pattern: Max 10 digits
Example: 9999

transactionId

string

required

length between 1 and 60

Supply a globally unique ID to identify this endpoint request ("transaction").
Pattern: Max 60 characters
Example: "984513-395483653-4483483478"

ClaimId

string

required

Unique claim ID

ReopenReason

string

required

Reasoning for requesting the claim to be reopen

ReopenNewInformation

string

Any new information about the disputes. Optional information the user can choose to provide.

TransactionList

array of objects

required

List of transactions to reopen when calling /claim/reopenRequest

TransactionList*

Headers

Authorization

string

Defaults to Basic {token}

For {token} insert base64-encoded apiLogin:apiTransKey

profile-type

string

enum

Defaults to agent

Optional param to call Dispute API as a customer-service agent or a cardholder

Allowed:

Responses

200Successful claim reopen request