/claim/intake/create

post

https://{corename}.gft-dispute-api.{env}.gpsrv.com/gft-dispute-api/1.0/claim/intake/create

Use this endpoint to create a new claim in the dispute system.

A claim is a unit of work that will contain one or more specific transaction disputes. The API is called by passing in key information required to create a shell claim.

Body Params

providerId

int32

required

Your unique provider identifier from SoFi Tech Solutions.
Pattern: Max 10 digits
Example: 9999

transactionId

string

required

length between 1 and 60

Supply a globally unique ID to identify this endpoint request ("transaction").
Pattern: Max 60 characters
Example: "984513-395483653-4483483478"

CustomerId

string

required

Customer ID to create the claim for. Pass the same value as AccountNumber.
Pattern: P{prog_id}|{prn}
Example: P123|123456789012

AccountNumber

string

required

Account number of the disputed transaction(s). Combine your prog_id with the PRN.
Pattern: P{prog_id}|{prn}
Example: P123|123456789012

Headers

Authorization

string

Defaults to Basic {token}

For {token} insert base64-encoded apiLogin:apiTransKey

profile-type

string

enum

Defaults to agent

Optional param to call Dispute API as a customer-service agent or a cardholder

Allowed:

Responses

200Successful claim initiation request

400Error claim initiation request

500Error claim initiation request