FTID: fail_id

webhook

fail_id

A customer failed Galileo's integrated ID verification process. The account status has been changed to the value specified in TIDST (default: F).

Trigger — Galileo's integrated ID verification process returns a Failed verdict.
Processes — These processes contain the event trigger:
- Program API endpoints:
- SoFi Tech Solutions-hosted cardholder website
- Customer Service Tool

Payload

balance_id

string

The balance ID, also called the galileo_account_number. Legacy field: account_id.

cad

string

System-generated card ID, which has a 1:1 relationship with the PAN. Legacy field: card_id.

event_ts

string

Timestamp when the message was ingested by SoFi Tech Solutions (Mountain Standard Time). Format: "YYYY-MM-DD hh:mm:ss MST". Legacy fields: timestamp, tran_timestamp.

external_customer_id

string

Identifier used to associate multiple accounts under the same customer. This identifier is supplied by the provider, not SoFi Tech Solutions.

method

string

Event category. Indicates the type of event.

msg_event_id

string

Unique system-generated identifier for this message.

msg_id

string

The four-letter code to identify this event.

prn

string

SoFi Tech Solutions 12-digit payment reference number (PRN) for the account. Legacy field: pmt_ref_no.

prod_id

string

The product ID of the account.

prog_id

string

The program ID of the account.

type

string

The name of this event: "fail_id"