Create Case

post

https://dispute-api-{corename}.{env}.gpsrv.com/createCase

👍
Availability
No new clients will be set up with Dispute API 2.0. Legacy clients will eventually be migrated to Dispute API 3.0.

Use the Create Case endpoint to initiate a dispute claim. A single claim may contain multiple disputed transactions. Call this endpoint when the account holder initiates a claim by clicking a "dispute a transaction" control on your interface.

This endpoint returns a case number (caseId) that you pass with all subsequent endpoint calls that are related to this dispute.

This endpoint is part of a conversational API—a series of endpoint calls that must be made in a certain order. For instructions see the Creating an API 2.0 Dispute guide.

Next endpoint: Get Case Reasons

Form Data

apiLogin

string

required

Provider's web service username, as provided by Galileo for the requesting IP address.
Pattern: Max 50 characters
Example: "AbC123-9999"

apiTransKey

string

required

Web service password, as provided by Galileo for the requesting IP address.
Pattern: Max 15 characters
Example: "4sb62fh6w4h7w34g"

providerId

int32

required

Galileo-issued unique provider identifier.
Pattern: Max 10 digits
Example: 9999

transactionId

string

required

1 to 60

A provider-generated ID that is unique to each API call. A UUID is preferred. Do not reuse this identifier for multiple API calls.
Pattern: 60 characters or less
Example: "9845dk-39fdk3fj3-4483483478"

accountNo

string

required

^$|^([0-9]{12}|[0-9]{16})$

The PRN or PAN of the account. If more than one card is associated with the PRN, use the PAN.
Pattern: PAN or PRN
Example: "074103447228"

Response

default