An attempt to provision a card to a mobile wallet has failed and is on the red path.
The wallet_type field contains the mobile wallet type (Apple, Google, Samsung), and the first letter of the msg_id also indicates the wallet type:
Axxx— Apple PayGxxx— Google PaySxxx— Samsung Pay
- Codes —
ARDP,GRDP,SRDP - Event trigger — Provisioning a card to a mobile wallet (tokenization) fails and enters the red path.
- Processes — These processes contain the event trigger:
- SoFi Tech Solutions performs checks in response to an authorization request over the card network's rails.
- The card network and the wallet provider perform checks and notify SoFi Tech Solutions when the checks fail.
Fields
All fields are strings. Your field names may vary. Default fields are included in the default webhook template. See Default and optional fields for more information.
| Field | Default | Description |
|---|---|---|
| auth_id | X | System-generated ID for the authorization request. This ID is unique only per subnetwork. Example: |
| cad | System-generated card ID. Example: |
|
| ch_group_id | Corporate Hierarchy group identifier. Example: |
|
| extcustid | Identifier used to associate multiple accounts under the same customer. This identifier is supplied by the provider, not SoFi Tech Solutions. Example: |
|
| msg_event_id | X | Unique system-generated identifier for this message. Example: |
| msg_id | The four-letter code to identify this event. Example: |
|
| pmt_ref_no | X | SoFi Tech Solutions 12-digit payment reference number (PRN) for the account. Example: |
| timestamp | X | Timestamp for when this event was created, in system time. Format: |
| type | X | The name of this event: |
| wallet_type | X | Wallet provider. Possible values: "Apple" (msg_id=ARDP)"Google" (msg_id=GRDP)"Samsung" (msg_id=SRDP) |
Example
# mobile_activation RDP example:
{
"auth_id": "12303090",
"cad": "12534",
"extcustid": "acv#-@45!sbsxm%-",
"msg_event_id": "243693",
"msg_id": "SRDP",
"pmt_ref_no": "999101003022",
"timestamp": "2025-01-31 17:20:33 MST",
"type": "mobile_activation RDP",
"wallet_type": "Google"
}

