The External Trans API will retry an incoming ACH debit (moving funds out of the customer account).

Code — GDBR
Event trigger — The External Trans API schedules an ACH debit retry.
Process — This process contains the event trigger:
- External Trans API attempt times out

Fields

All fields are strings. Your field names may vary. Default fields are included in the default webhook template. See Default and optional fields for more information.

Field	Default	Description
amount	X	Amount of the transaction. Unsigned. Example: `"63.21"`
balance_id	X	The balance ID, also called the `galileo_account_number`. Example: `"20211"`
ch_group_id		Corporate Hierarchy group identifier. Example: `"2544"`
extcustid		Identifier used to associate multiple accounts under the same customer. This identifier is supplied by the provider, not SoFi Tech Solutions. Example: `"acv#-@45!sbsxm%-"`
msg_event_id		Unique system-generated identifier for this message. Example: `"243693"`
msg_id		The four-letter code to identify this event. Example: `"GDBR"`
pmt_ref_no	X	SoFi Tech Solutions 12-digit payment reference number (PRN) for the account. Example: `"999101003022"`
prod_id	X	The product ID of the account. Example: `"1701"`
prog_id	X	The program ID of the account. Example: `"305"`
timestamp	X	Timestamp for when this event was created, in system time. Format: `YYYY-MM-DD hh:mm:ss MST` Example: `"2025-01-31 17:20:33 MST"`
tp_trans_id	X	ACH transaction ID. Example: `"323232323"`
type	X	The name of this event: `"ext_trans_debit_retry"`

Example

# ext_trans_debit_retry example:
{
  "amount": "63.21",
  "balance_id": "20211",
  "extcustid": "acv#-@45!sbsxm%-",
  "msg_event_id": "243693",
  "msg_id": "GDBR",
  "pmt_ref_no": "999101003022",
  "prod_id": "1701",
  "prog_id": "305",
  "timestamp": "2025-01-31 17:20:33 MST",
  "tp_trans_id": "323232323",
  "type": "ext_trans_debit_retry"
}