A cardholder's application for a new product was successful. The new account has been created. If using our integrated ID verification provider, the customer also passed verification. With this event you can include a welcome message for the new cardholder, as configured at SoFi Tech Solutions. This event is sent regardless of account status, but it is not sent for Digital First cards. This event is not associated with card creation.

Code — CAPP
Event trigger — Account creation is successful.
Processes — These processes contain the event trigger:
- Program API endpoints:
- Customer Service Tool
- SoFi Tech Solutions-hosted cardholder website

Fields

All fields are strings. Your field names may vary. Default fields are included in the default webhook template. See Default and optional fields for more information.

Field	Default	Description
avail_cash		For debit accounts, the `open_to_buy` plus available overdraft. Example: `"143.11"`
avail_credit		For credit accounts, the available credit limit to spend. Example: `"432.00"`
balance_id	X	The balance ID, also called the `galileo_account_number`. Example: `"20211"`
cad		System-generated card ID. Example: `"12534"`
ch_group_id		Corporate Hierarchy group identifier. Example: `"2544"`
credit_balance		For credit accounts, the total amount of unpaid purchases and advances. Example: `"325.00"`
extcustid		Identifier used to associate multiple accounts under the same customer. This identifier is supplied by the provider, not SoFi Tech Solutions. Example: `"acv#-@45!sbsxm%-"`
msg_event_id		Unique system-generated identifier for this message. Example: `"243693"`
msg_id		The four-letter code to identify this event. Example: `"CAPP"`
open_to_buy	X	The available balance to spend. Example: `"500.00"`
opentobuy_ts		The exact date-time at which `open_to_buy` was captured. Format: `YYYY-MM-DD hh:mm:ss.ssssss` Example: `"2025-03-17 14:06:50.243654"`
pmt_ref_no	X	SoFi Tech Solutions 12-digit payment reference number (PRN) for the account. Example: `"999101003022"`
prod_id	X	The product ID of the account. Example: `"1701"`
prog_id	X	The program ID of the account. Example: `"305"`
timestamp	X	Timestamp for when this event was created, in system time. Format: `YYYY-MM-DD hh:mm:ss MST` Example: `"2025-01-31 17:20:33 MST"`
type	X	The name of this event: `"app_completed"`
user_data		Populated according to your use case and needs by arrangement with SoFi Tech Solutions.
xid		Internal system-generated ID for an account. Example: `"13162"`

Example

# app_completed example:
{
  "avail_cash": "143.11",
  "avail_credit": "432.00",
  "balance_id": "20211",
  "cad": "12534",
  "credit_balance": "325.00",
  "extcustid": "acv#-@45!sbsxm%-",
  "msg_event_id": "243693",
  "msg_id": "CAPP",
  "open_to_buy": "500.00",
  "opentobuy_ts": "2025-03-17 14:06:50.243654",
  "pmt_ref_no": "999101003022",
  "prod_id": "1701",
  "prog_id": "305",
  "timestamp": "2025-01-31 17:20:33 MST",
  "type": "app_completed",
  "xid": "13162"
}