Add Case Reasons

post

https://dispute-api-{corename}.{env}.gpsrv.com/addCaseReasons

👍
Availability
No new clients will be set up with Dispute API 2.0. Legacy clients will eventually be migrated to Dispute API 3.0.

Use the Add Case Reasons endpoint to submit the account holder's answers to the case-reason questions while creating a dispute claim.

This endpoint is part of a conversational API—a series of endpoint calls that must be made in a certain order. For instructions see the Creating an API 2.0 Dispute guide.

Previous endpoint: Get Case Reasons
Next endpoint: Get Transactions

Form Data

apiLogin

string

required

Provider's web service username, as provided by Galileo for the requesting IP address.
Pattern: Max 50 characters
Example: "AbC123-9999"

apiTransKey

string

required

Web service password, as provided by Galileo for the requesting IP address.
Pattern: Max 15 characters
Example: "4sb62fh6w4h7w34g"

providerId

int32

required

Galileo-issued unique provider identifier.
Pattern: Max 10 digits
Example: 9999

transactionId

string

required

1 to 60

A provider-generated ID that is unique to each API call. A UUID is preferred. Do not reuse this identifier for multiple API calls.
Pattern: 60 characters or less
Example: "9845dk-39fdk3fj3-4483483478"

caseId

string

required

^$|^([0-9]{11}[A-Z]{1})$

Case identifier as returned by Create Case.
Pattern: Max 11 digits with a letter
Example: "22021000017C"

questionnaire

string

Array of identifier/answerValue pairs.
Pattern: JSON array
Example: [{"identifier": "<text>", "answerValue": "<text>"}]

Response

default